At Mr. Blue Beverages, we strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your product, we are here to help with our comprehensive refund and return policy.
Returns
Eligibility: Items must be returned within 30 days of receipt.
Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Proof of Purchase: A receipt or proof of purchase is required for all returns.
Refunds
Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Partial Refunds: Certain situations may result in only partial refunds (if applicable), such as items with obvious signs of use or any item not in its original condition.
Non-Returnable Items
Perishables: Certain perishable goods such as food, drinks, or similar products cannot be returned.
Custom Products: Customized or personalized items are not eligible for return unless they are defective or damaged.
Exchanges
Defects and Damages: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [your contact email] and send your item to: [your physical return address].
Shipping
Return Shipping: To return your product, you should mail your product to: [your physical return address]. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If You Receive a Refund: The cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our refund and return policy, please contact us at:
Email: info@mrblubeverage.com
Phone: +1 832 475 4328
Address: 5411 Brook Glen Dr, Ste F, Houston Tx, 77017
We are committed to providing excellent customer service and ensuring your satisfaction. Thank you for shopping with MrBlue Beverages.